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View SpecialsThe 2025 Subaru Love Promise Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Community Commitment Award recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
What is the Subaru Love Promise®?
The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us - by how we support each other, our customers, and our community. Together, we are committed to making the world a better place.
The Love Promise is what makes Subaru More Than a Car Company® and a Subaru retailer More Than a Car Dealer®. It sets a standard that we are committed to living every day.
Subaru and its retailers partner with Operation Warm® to visit local homeless shelters and support agencies to provide children with brand-new necessities like coats, shoes, and socks.
Community
Providing comfort, hope, and confidence to children in urgent need.
Subaru and its retailers partner with Operation Warm®️ to visit local homeless shelters and support agencies to provide children with brand-new necessities like coats, shoes, and socks.
These essential items not only help keep children protected, warm, and dry, they can also have a significant impact on a child’s mental and emotional well-being.
Through this partnership and other historical Subaru Loves to Help efforts, Subaru and retailers like us will have supported over 1 million children and adults in urgent need nationwide.
At Subaru, we believe what we leave behind is a reflection of who we are.
Environment
At Subaru, we believe what we leave behind is a reflection of who we are. That's why Subaru and our retailers partner with the Arbor Day Foundation (TM) to provide and distribute 100,000 regionally appropriate trees across the country. We're proud to establish the largest corporate tree distribution ever. Through this and other Subaru Loves the Earth initiatives, Subaru and our retailers have helped distribute and plant over 1.1 million trees.
Subaru believes we should all have a chance to lead a healthy life.
Health
Subaru believes we should all have a chance to lead a healthy life. That's why for the past 10 years, Subaru and its retailers like us have partnered with Blood Cancer United® and our local hospital or cancer treatment center to give warm blankets and encouraging messages of hope, written by our staff and customers to support patients facing cancer. Through our efforts during this decade-long partnership, we've supported nearly 500,000 cancer patients nationwide. Together, we are proud to be Blood Cancer United's largest automotive donor.
Subaru and its retailers, like us, are continuing our support of education and high-needs schools in our communities through Subaru Loves Learning(R) by providing teachers across the country with funding to purchase the school supplies and resources they know are needed to help students thrive in the classroom.
Education
Subaru and its retailers, like us, are continuing our support of education and high-needs schools in our communities through Subaru Loves Learning(R) by providing teachers across the country with funding to purchase the school supplies and resources they know are needed to help students thrive in the classroom. Through our partnership with AdoptAClassroom.org, Subaru and its retailers have supported more than 950,000 students nationwide and are proud to be their largest corporate supporter.
Subaru believes all pets deserve a loving home.
Pets
Subaru believes all pets deserve a loving home. That's why retailers like us partner with our local animal welfare organization every October to provide direct financial assistance through a grant distributed by the ASPCA® and host pet events to help animals find loving homes. Through our partnership with local and national organizations, Subaru has donated over $70 million, supporting the rescue, adoption, and health of over 700,000 animals. We're proud to be the largest corporate donor to the ASPCA.
Subaru and its retailers believe in giving back to our communities.
The Subaru Share the Love ® Event
Subaru and its retailers believe in giving back to our communities. That's why for every new vehicle sold or leased during the Subaru Share the Love event, Subaru and its retailers, like us, makes a donation to national charities that our owners care about and to over 2,700 local charities where Subaru owners live and work.
Now, after 17 years, Subaru and our retailers have donated nearly $320 million to charity all to give back and to make the world a better place.
How is Puente Hills Subaru Dedicated Locally to the Love Promise?
Our Love Promise Commitments begins within our retailer, implementing the Five HEART Pillars. Creating an environment of love and respect for all employee's during every interaction with each other. This culture includes staff members in all departments. Creating Universal Love Promise Moments from within. Extending that to Love Promise Moments and exceptional experiences with every interaction with whomever comes through our doors. Beginning with our Customer-Facing Teams leading the way (CFT). Our Management Teams (MT), and Leadership Teams (LT) providing direction guidance, support and encouragement. Enhancing that process further through our Community Commitments partnering with local charities and non-profit organizations to Share The Love, Subaru Loves Learning, Subaru Loves Pets, Subaru Loves The Earth, Subaru Loves To Care, and Subaru Loves To Help.
Priceless Pets Rescue
Women and Children's Crisis Center | The Whole Child
Nelson Elementary School
Earth Day 2024, Los Angeles County Sanitation Districts
Leukemia & Lymphoma Society
Subaru Share The Love 2025 - Lloyd R.
Subaru is now celebrating the 2025 Subaru Share the Love Event, in which we come together to support a variety of national and local charity partners. From November 20, 2025, through January 2, 2026, customers can support national or local charities by purchasing or leasing a new Subaru. Qualifying routine service orders will also be eligible at participating retailers. We're celebrating the 18th year of the Subaru Share the Love Event by supporting Subaru charity partners, along with the hometown charity. We are proud to support ASPCA, Make-A-Wish, Meals on Wheels America, the National Park Foundation, and our local hometown charity. Puente Hills Subaru supports its hometown charity partner Circle of Friends. Circle of Friends is a nonprofit organization established to promote friendships between children with autism and children with and without special needs. Circle of Friends was founded in January 2002 by two families with teenagers with autism and five high school students. The parents of children with disabilities desired for their children to have meaningful friendships both with other children with autism and other developmental disabilities, as well as peers who are typically developing. The goal of this event is to continue driving vehicle sales and making an impact in your community through donations from each vehicle sale and service. The Subaru Share the Love Event also supports our mission to spread the Subaru Love Promise as far as possible, with a target of raising more than $350 million by the end of this, our 18th year. We will continue to partner with the same four national charities. We thank you and all our Subaru retailers for participating in the Subaru Share the Love Event and making a difference in your local communities. During the Subaru Share the Love Event, for each sale or lease of a new vehicle, Subaru donates $250 to the charity(s) chosen by the customer. The customer can select from four national charities and up to two retailer-selected hometown charities. In addition to the Subaru $250 donation, retailers can participate in the Subaru Share the Love Event by contributing a minimum of $50 per vehicle to their selected hometown charities, with 100% of the retailer donation benefiting those charities.
City Of Industry Sheriff's Station Youth Activities League Operation Toy Pursuit 2025 - Lloyd R.
From November 10th through December 19th, The Industry Sheriff's Station Youth Activities League partnered with local businesses to collect toys for children in need within the City of Industry and the surrounding community. We're helping children and families in need by donating new, unwrapped toys to the Industry Sheriff's Station and local participating businesses. The Industry Sheriff's Station Youth Activities League is a non-profit organization working together with the Los Angeles County Sheriff's Department. Our program is supported by the City of Industry and by generous donations from local businesses and private citizens. The support has allowed us to continue providing these programs free of charge to all participants. Your contributions go directly to providing quality programs designed to keep our children gang and drug-free. Subaru and Puente Hills Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Subaru and our retailers believe every day offers us the opportunity to positively impact the world around us - through how we support each other, our customers, and our community. Together, we are committed to making the world a better place.
ABC7, Los Angeles County Firefighters Spark of Love Toy Drive 2025 - Lloyd R.
ABC7, Southern California Firefighters, and Subaru, a presenting sponsor, will make the season bright for kids in need during their 33rd Spark of Love Toy Drive, November 17th - December 24th. ABC7 and the Southern California firefighters have collected new, unwrapped toys and sports equipment for children and teens in need in Los Angeles, San Bernardino, Orange, Ventura, and Riverside counties. Over the past 2.5 decades, the ABC7 Spark of Love Toy Drive has collected more than 11 million toys. The Los Angeles County Fire Department is proud to support the Spark of Love Toy Drive, which brings holiday cheer to families throughout Los Angeles County. Here at Puente Hills Subaru, we love our community as much as we love our vehicles, and we are committed to making a positive impact in the lives of all our customers and neighbors through Action and HEART. At Puente Hills Subaru, we believe in being a positive force in our community, not just with donations, but with actions that set an example for others to follow. We aim to make the world a better place through several key initiatives that help support and protect people, pets, and our planet.
Subaru Loves Pets, Priceless Pets - Lloyd R.
Pets make the world a better place, and Subaru is proud to help make the world a better place for them. Nearly 80% of Subaru owners have a pet. According to The American Society for the Prevention of Cruelty to Animals® (ASPCA), approximately 5.8 million dogs and cats entered shelters in 2024. Every October, Subaru retailers partner with local animal welfare organizations to help prepare shelter pets for adoption by directly funding grants administered by the ASPCA and hosting various pet events (adoption, microchipping, vaccinations, etc.). Puente Hills Subaru, City of Industry, CA, has partnered with Priceless Pets for 3 years. On Saturday, October 25, 2025, Puente Hills Subaru held a pet adoption and microchipping event with Priceless Pets. We believe that pet adoption is not just a choice, but a responsibility, and we encourage everyone to consider adopting a pet from a shelter. Priceless Pets is a non-profit animal welfare organization that operates its life-saving efforts out of multiple adoption centers known as 'The Orphanage.' These centers, located in Chino Hills, Claremont, Costa Mesa, and City of Industry, are made possible by the generous support of our community. All animals are rescued from various circumstances and are in our care until their new forever families adopt them! We focus heavily on education and animal welfare through our Priceless Pets Ranch and Learning Center in Chino Hills. We also operate a veterinary clinic that serves the public at a low cost to pet parents. We are a donation-based organization that relies heavily on community support and private donations to continue saving animals in need! We are dedicated to our life-saving mission: saving one by one until there are none. Subaru and the ASPCA have been partners since 2008 through the Subaru Share the Love Event. Throughout our partnership, we've held adoption events, participated in the ASPCA Grant Program, and supported other initiatives/sponsorships. At Subaru, we believe all pets deserve a loving home. Our donations, totaling over $70 million to national and local organizations, have enabled us to support the adoption, rescue, transport, and health of over 700,000 animals. This is a testament to the impact we can make when we come together for a common cause. Founded in 1866, the ASPCA (The American Society for the Prevention of Cruelty to Animals) was the first animal welfare organization established in North America and today serves as the nation's leading voice for vulnerable and victimized animals. With more than 2 million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. Subaru and the ASPCA have been partners since 2008 through the Subaru Share the Love® Event. Additionally, throughout our partnership, we have held adoption events, participated in the ASPCA Grant Program, and supported other initiatives/sponsorships. Our primary mission is to rescue homeless animals from open-access shelters in our surrounding cities and bring them into our care to find their new forever homes. We believe that the community plays a crucial role in this process, and we encourage everyone to visit our storefront adoption centers and consider adopting a pet. We are a 90% volunteer-based organization and are always looking for more dedicated individuals to join our cause. During the Subaru Loves Pets Initiative, 2026 Subaru Outback dog toys (custom-made by BARK) are given away to customers during the month. New Dog Parent kits and/or New Cat Parent kits at enrollment to donate to their partner organization or give away to families who adopt. Priceless Pets' veterinary team is committed to providing the highest-quality veterinary care while maintaining fair, affordable pricing for the community. We'd love to see you as a patient at our clinic, and look forward to taking care of your furriest family members!
Subaru Loves Learning, Helping Schools and Students In Need - Lloyd R.
August is Subaru Loves Learning, one of the five pillars of the Subaru Community. Subaru believes in making learning accessible to as many students as possible. Subaru retailers are partnering with AdoptAClassroom.org to adopt classrooms in their local communities. Each adopted classroom receives $500 in flexible funding through the AdoptAClassroom.org marketplace, allowing teachers to purchase the supplies they need most. Retailers can enhance their classroom adoptions by donating optional school supply kits curated by AdoptAClassroom.org, filled with the most in-demand, grade-level-appropriate items based on national purchasing data. Shipped directly to retailers for delivery, these kits help cover classroom essentials, allowing teachers to stretch their adoption funds even further. AdoptAClassroom.org emailed each retailer to introduce their partner school's principal. Through Adopt-A-Classroom.org, Puente Hills Subaru, City of Industry, California, partnered with Nelson Elementary for the third year. Puente Hills Subaru coordinated with Nelson's Principal, Collin Miller, to plan a surprise announcement for ten teachers. For the past five years, Subaru and our retailers have partnered with AdoptAClassroom.org to support over 950,000 students at high-need schools across the nation. Subaru is proud to be a leading corporate supporter of AdoptAClassroom.org. AdoptAClassroom.org is a national nonprofit organization that believes every child deserves the tools and materials necessary to learn and succeed in school without teachers having to spend their own money to fill the gap. The nonprofit advances equity in education by providing PreK-12 teachers and schools with the necessary resources and support. AdoptAClassroom.org supports the Department of Education philosophy, believing teachers are professionals who know best what they need for their classrooms and for their students to be successful. Therefore, rather than providing teachers and schools with overstocked or donated supplies that they may or may not need, we empower them by providing funding in the form of a credit on the AdoptAClassroom.org online marketplace, which allows them to shop and choose the supplies they need and want when they need them. There are three priority criteria for AdoptAClassroom.org when matching a retailer with a school. 1. The school is a high-needs school. 2. The school is in your AOR. 3. The school is as close as possible to your store's address. AdoptAClassroom.org categorizes high-needs schools based on nationwide data from schools. A school with Title 1 status or one with 40% or more of its student population qualifying for free or reduced Lunches is considered high-needs. Puente Hills Subaru's volunteer staff, Lloyd, John, Annabelle, Jessica, and Daniel, were delighted and overjoyed to participate in the Subaru Loves Learning event at Nelson Elementary School.
"Sun Day", The Whittier Area Environmental Coalition, Third Act - Lloyd R.
The Third Act Initiative is a nonprofit social welfare organization exempt from tax under Section 501(c)(4) of the Internal Revenue Code. Third Act engages in public education, legislative advocacy, and limited electoral activity to support people-powered change that protects our democracy and our climate. "Sun Day" is a day of action to celebrate the power of clean energy. On September 20th & 21st, people everywhere will be showcasing solar installations, electric homes, and vehicles running on clean power. By organizing thousands of events on the Fall Equinox, Sun Day will help accelerate the ongoing clean energy revolution: we have the technology and the solutions; all we need is to build the political will to scale up and accelerate clean energy, making it accessible to all. 'Sun Day' is organized by the Whittier Area Environmental Coalition, a coalition of grassroots organizations, clean energy experts, solar industry and worker organizations, schools, affordable housing advocates, farmers, and creative partners. "Sun Day", Whittier, California, aimed to organize a day centered on one crucial aspect of the opportunity: the power of clean energy. We strive to demonstrate the affordability and reliability of solar and renewable energy technologies today, highlighting the widespread adoption of clean energy and the significant distance we still need to travel to achieve our goals for a cleaner, healthier future for all. Puente Hills Subaru, City of Industry, CA, showcased the Subaru Solterra. Sun Day, a celebration that also spotlights renewable energy and EVs, with hundreds of events coast to coast. This was a National Drive Electric Month (NDEM) event, one of about 100 across the country hosted by EV drivers. Volunteer EV drivers are responsible for all NDEM events.
Women's & Children's Crisis Shelter Shares Words of Appreciation - Lloyd R.
On Tuesday, September 9, 2025, Catalina Melgoza, Development & Communications Coordinator, and Sandra Rodriguez, Supportive Services Director with the Women's and Children's Crisis Shelter, Whittier, CA. Came by Puente Hills Subaru, City of Industry, CA, to drop off framed messages and signatures of appreciation from the WCCS staff. The messages and signatures received by Kevin Kim, General Manager; Lloyd F. Reese, Love Promise Champion & Coordinator; Frank Aparicio, Vehicle Trade-up Specialist; Dylin Bennett, Subaru Customer Experience Manager; and Matt Calderella, Subaru Zone Retailer Aftersales. The WCCS is Puente Hills Subaru's Hometown Charity. The Women's and Children's Crisis Shelter, Inc., provides emergency and support services to victims of domestic violence and their children by seeking funds and contributions, rendering services, and fostering interest in and support for it. Puente Hills Subaru has donated to the WCCS through Subaru of America's National Share the Love Event for five consecutive years. The program aims to create change in the areas Subaru and its owners care about the most, including environment, health, education, pets, and community. Since 1978, the Women's and Children's Crisis Shelter has diligently served domestic violence victims of all genders and ages. As part of its program, WCCS collaborates with other agencies to improve overall health, wellness, and economic stability, provides culturally relevant and supportive interventions, offers educational information to prevent family violence, and maintains a 24-hour lifeline. They operate on a 24-hour basis, and all of their programs are free of charge. Puente Hills Subaru continues to give back to our communities and is recognized as a WCCS Legacy Sponsor, donating approximately $280,583 through the Subaru Share The Love Event.
Virginia (Ginny) Leigh Blough - Lloyd R.
Virginia (Ginny) Leigh Blough, the owner of a 2020 Forester Limited. Ginny came into the Puente Hills Subaru Service Department for routine maintenance. Ginny also had questions about the email she received from Subaru regarding the update of the Starlink app to the MySubaru app. Ginny shared that she is a senior citizen and knows nothing about electronics. She was concerned and needed assistance. Service Advisors referred Ginny to me after they could not attend. My roles at our retail organization are Love-Encore Delivery Specialist and Love Promise Champion. Ginny was understandably overwhelmed, expressing her lack of tech-savviness and uncertainty about where to begin. I reassured her that we would start by accessing the 'Settings' on the 2020 Forester's Multimedia Screen to find the 'Wi-Fi' option. Accessing the Settings on the Multimedia System was a completely new experience for Ginny, who had only driven her Forester on the freeway once and had not yet experienced the Love-Encore Redelivery for her Limited Forester. I showed Ginny how we would access the General Settings Screen on the Multimedia Screen. Ginny began to panic. I calmed her down with HEART, patience, and knowledge, providing her with a Love-Encore Journal to write notes. This support reassured Ginny and made her feel more at ease. I started slowly, explaining the process of Wi-Fi and the connection needed for the new MySubaru update, which would be to connect the Multimedia System to the Wi-Fi Router in her home. Ginny started writing notes and started to panic again. Sharing, I will never be able to complete that. I asked Ginny where she lived. I would be willing to go to her home. She hesitated and asked how much that would cost. I replied that there is no cost. It is a complementary service. She was surprised. Ginny then shared that both her son and daughter owned Subarus, and she would ask them to help her. I told Ginny to call me once she got home. A couple of hours passed, and she called me, sharing that her daughter had advised her not to connect to the Wi-Fi router in the house, but to connect to the Hotspot on her cellphone instead. Ginny became more frustrated and confused than ever! I reassured her and explained in simpler terms that it was better to connect to the Wi-Fi router in the home. I gave her specific directions on how to go about it. I told her to download the instructions from the email she received on her cellphone. She shared that she had already gotten the Wi-Fi router number and was willing to try it. I told Ginny to call me if she had any difficulties or if she was able to connect successfully. Ginny called me about an hour later. I could hear the happiness and jubilation in Ginny's voice as she shouted on the phone. "Lloyd, I did it." I connected the Wi-Fi router to the Multimedia System in my Forester, and I was able to download the MySubaru update successfully. Ginny shared that her husband was overjoyed, delighted, and proud of her. Since it was her first time connecting to anything electronically, her husband had always connected electronics for her. This successful outcome made Ginny feel accomplished and confident in her abilities.
Puente Hills Subaru x The Leukemia & Lymphoma Society - Berenise G.
Puente Hills Subaru has partnered with The Leukemia & Lymphoma Society (LLS) and The Robert and Beverly Lewis Family Cancer Care Center at Pomona Valley Hospital Medical Center through the Subaru Loves to Care initiative. This meaningful partnership has brought comfort and encouragement to local cancer patients through the delivery of blankets, patient care kits and heartfelt messages of hope. On June 26, Puente Hills Subaru personally delivered these thoughtful items directly to patients undergoing treatment. This effort reflects Subaru’s ongoing commitment to supporting the health and well-being of their community, as well as LLS' mission to cure blood cancers and improve the quality of life for patients and their families. Together, they are showing patients that they are not alone in their fight.
Puente Hills Subaru Supports The Whole Child - Whittier, CA - Joshua S.
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in City of Industry, this is a harsh reality. Helping others strengthens communities, which is why Puente Hills Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Puente Hills Subaru have helped nearly 900,000 children and adults in urgent need. On 02/04/2025, Puente Hills Subaru donated 204 coats to The Whole Child - Whittier, CA. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
Did Puente Hills Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.
