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Directions to Our Trusted Collision Center Partner:
6514 Santa Monica Blvd, Los Angeles, CA 90038
Subaru Certified Collision Repair
Accidents are unfortunate and unpredictable, but if your Subaru is involved in one, choosing where to have it repaired can make all the difference moving forward. Subaru Certified Collision Centers provide expertly trained and certified technicians with advanced equipment to help restore your vehicle to its pre-collision specifications – and this includes accurately calibrating Subaru EyeSight® Driver Assist Technology. They also have direct access to Genuine Subaru Collision Parts for replacement to help ensure your Subaru is returned to you with the protective capabilities that kept you safe in the first place, so you get peace of mind for all the miles ahead.
Collision Repair: What You Need to Know
In case you ever experience an accident in your Subaru, watch this video to learn about the repair process, your customer repair rights, and why choosing a Subaru Certified Collision Center puts your mind at ease - because it's the best way to get back the vehicle you fell in love with in the first place.
All Subaru Certified Collision Centers must achieve the industry-leading I-CAR Gold certification to be in our network. In an unregulated industry where anyone could repair your vehicle, we make sure the technicians repairing your Subaru are trained with the highest industry standards.
Subaru Certified Collision Centers are required to follow the official Subaru Repair Procedures for every repair. The repair procedures for Subaru vehicles are written by the engineers who originally helped build your vehicle, and they are updated regularly. Many collision centers and auto body repair shops rely on their own repair experience and aftermarket manuals that may be incomplete.
Modern vehicles are becoming more advanced each year, and it can be difficult for collision centers to acquire the latest technology and tools needed to properly repair them. Subaru Certified Collision Centers are evaluated annually to ensure they have the right tools and equipment. Many other collision centers may be using outdated equipment with no regulating agency to alert them of the issue.
Subaru is committed to helping ensure that auto collision repairs are done the right way. For that reason, Subaru performs on-site assessments of all Subaru certified collision center auto body shops twice a year to review the quality of work performed – including the safety of their staff and technicians.
A Subaru Certified Collision Center will perform a multipoint safety inspection of your vehicle before it leaves their facility. This includes checking the occupant safety systems and the vehicle’s structural integrity. Many collision centers will skip this step, and some insurance companies do not require it for payment of the claim. Subaru made this inspection mandatory for every auto body repair because we believe nothing is more important than your safety.
Still need transportation while your vehicle is in the shop? Consider using a Subaru Just Drive Rental to help keep you moving and enjoy all the Subaru safety, versatility, and peace of mind you’ve come to love.
What to Do After an Accident
- Most importantly, be sure to move to a safe location while you contact 911 if help is needed.
- Take the names and phone numbers of other drivers and witnesses. Get photos of the accident scene, note the damage to the vehicles, and collect details like license plates and insurance cards. Unless it is an official form from a police officer, don't sign any documents or make agreements with other drivers until you speak with your insurance company.
- Before you contact your insurance for towing and auto collision repair, your first instinct might be to just start searching for “auto body shop near me.” But it's important to remember Subaru certified collision centers are uniquely staffed and use state-of-the-art equipment to get your Subaru back on the road. You are always able to choose where your Subaru is repaired and you can also request that your insurance and collision center agree to use only new genuine Subaru collision parts for the repair. Using a Subaru certified collision center and genuine Subaru collision parts helps preserve the original structural integrity, protective capability, and overall performance of your Subaru vehicle.
Know Your Repair Rights
When you file a claim with your insurance agent/company, it is important to remember the customer rights included with any automotive insurance policy:
- You have the right to decide where to have your Subaru repaired.
- You have the right to insist that your insurer and repair facility use only new Genuine Subaru Collision Parts for replacement.
- You have the right to ask your chosen collision center for a written repair estimate before authorizing any repairs to review terms of coverage, Genuine Subaru Collision Parts usage, and final costs with your insurance provider.
Ensuring your rights are honored with your insurance company will help guarantee that your Subaru is repaired correctly and safely. For more information about collision parts, repairs, and your customer rights, visit: crashrepairinfo.com
*Industry information prepared by the OEM Collision Repair Roundtable, Inc.
